Effective Date: Nov 14, 2020
Welcome to Fadi’s Cuisine (“we”, “us”, “our”, “Fadi’s”). We respect your privacy and are committed to protecting the personal information you share with us through our website fadiscuisine.com (the “Website”), or when you order, reserve, contact us, or otherwise interact with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights.
1. Information We Collect
a) Information you provide directly
We collect information you provide when you use the Website or our services, including:
• Your name, email address, phone number, postal address when you make a reservation, place a catering or delivery order, or contact us.
• Payment information (via our payment processor) when you place an order.
• Any other information you provide when you communicate with us (e.g., dietary restrictions, event details for catering).
b) Information collected automatically
When you access the Website, we may collect certain information automatically:
• IP address, device type, browser type and version.
• Pages visited, time and date of access, referring URL, actions taken on the Website.
• Cookies and similar tracking technologies (see our Cookies section below).
c) Information from third parties
We may receive information about you from third parties (such as payment processors, delivery services, marketing tools) when you use our services.
2. How We Use Your Information
We use your information for the following purposes:
• To process and fulfill your order, reservation or catering request, and provide customer service.
• To communicate with you about your order, reservation, service updates, or promotional offers (if you opt in).
• To maintain and improve our Website, operations, marketing, and analytics.
• To comply with legal obligations and protect our rights.
• To personalize your experience (for example, remembering your preferences).
3. Cookies and Tracking Technologies
We use “cookies” and similar technologies to collect information about your browsing behavior. Cookies help us:
• Recognize your device when you return to the Website.
• Analyze how users use the Website so we can improve it.
• Serve relevant content and offers.
You can choose to disable cookies in your browser settings, though this may limit certain features of the Website.
4. Sharing Your Information
We may share your information in the following cases:
• With service providers (e.g., payment processors, delivery partners, hosting providers, marketing platforms) who help us operate the Website and our business, under confidentiality obligations.
• With our affiliates or other business partners, if necessary (for example, for catering event coordination).
• When required by law or legal process, or to enforce our rights.
• In connection with a merger, acquisition, or sale of all or a portion of our assets (with notice if required).
5. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no system can be 100% secure, and we cannot guarantee absolute security. If we discover a breach of your personal information, we will take steps in accordance with applicable law to notify you and the authorities (if required).
6. Data Retention
We will retain your personal information only as long as needed for the purposes set out above or as required by law. If an account or order is inactive for a period of time, we may delete or anonymize your data.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, such as:
• Accessing the personal information we hold about you.
• Correcting inaccurate or incomplete information.
• Deleting or restricting processing of your information.
• Withdrawing your consent (where applicable).
• Objecting to processing for marketing purposes.
If you’d like to exercise any of these rights, please contact us (see “Contact Us” below). We may request identity verification before fulfilling your request.
8. Links to Other Websites
The Website may contain links to other websites not operated by us. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any site you visit.
9. Children’s Privacy
The Website and services are not directed to children under the age of 13 (or other age depending on your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us. We will take steps to delete the information.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time (for example, to reflect changes in our business, legal requirements, or technology). We will post the updated policy on the Website with a new effective date. Your continued use of the Website after such changes indicates your acceptance of the revised policy.
11. Contact Us
If you have any questions, requests or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Fadi’s Cuisine
Email: cs@fadiscuisine.com
Address: 12360 Westheimer Rd. Houston, TX 77077
Phone: (346) 310 1540
Thank you for visiting Fadi’s Cuisine. We respect your privacy and are committed to safeguarding your personal information.